Terms & Conditions

Welcome to www.themystichotels.com. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern www.themystichotels.com’s relationship with you in relation to this website.

The term “The Mystic Hotels” or 'us' or 'we' refers to the owner of the website whose registered office address is 43B, Lake Place, Kolkata 700029. The term 'you' refers to the user or viewer or the visitor of our website.

The use of this website is subject to the following terms of use:

1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

4. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

5. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

6. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

7. We operate only with our own properties.

8. We operate only North East, Himachal, Kumaoon, Kashmir, Kolkata, Delhi Mumbai, Assam, Meghalaya, Sikkim, Dooars and Bhutan.

Hotels Reservation Terms:

1. Changes are not allowed in your predefined tour schedule, changes in schedule will affect tour prices and needs to be approved before the tour initiation.

2. Changes in room type are subject to availability, tariff will change if the room type changes.

3. Guest should wait for alternate arrangements in case of unexpected circumstances.

4. Please check Cancellation and Refund Policy for details on cancellation of bookings.

5. More than 45 days preceding your check-in date: you pay 50% on invoice amount (banking fee + administration fee).

6. 45 days to 30 days preceding your check-in date: you pay 1 night’s room charge. If your booking was for only 1 night then the full amount will be charged.

7. 30 days preceding or No Show : 100% advance paid.


Sales and Operation Office : 43B, Lake Place, Kolkata 700029. Phone: 09674269218 / 09830538832 Email: themystichotels@gmail.com, reservations@themystichotels.com, sales@themystichotels.com

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